About
A family company, 35 years on Linden Avenue
Walt Harlan started it. His daughters run it. The people on the phone and in the trucks are people you can name.
Our story
From a used van to ten trucks
Walt Harlan left a job at a steel supply house in 1991 and started doing plumbing repairs out of his garage. Heating work followed when customers kept asking who could fix their boilers. By 2006 his daughters Dana and Beth had both joined, Dana as a plumber and Beth as an HVAC technician, and the shop started doing replacements.
We’re still on Linden Avenue. We still answer our own phones, and we’d rather lose a sale than sell you something you don’t need.
- Licensed in Ohio for HVAC and plumbing
- Every technician background-checked
- Two years labor warranty on installs
- 35Years family owned
- 10Trucks on the road
- 4.9★From 412 Google reviews
- 2 yrsLabor warranty on installs
The people you’ll meet
- DH
Dana Harlan-Reyes
Co-owner & master plumber
Walt’s older daughter. Runs the plumbing crews and the books, and still takes the hardest drain calls herself.
Ohio plumbing contractor license PL.28871
- BH
Beth Harlan
Co-owner, heating & cooling
Started as an HVAC technician in 2004. Leads the install crews and teaches every new tech how to size a system.
Ohio HVAC contractor license HV.31244; NATE-certified
- WH
Walt Harlan
Founder
Started the shop in 1991 with a used van. Retired in 2019 and still checks the parts shelf every Friday.
35 years in the trade
- PN
Priya Nair
Dispatch & office manager
The voice you hear when you call. Knows which truck is closest and which customers need a call first.
Handles scheduling and billing questions
- MT
Marcus Tillman
Comfort advisor
Does the home visits for replacement estimates and runs the load calculation at your kitchen table.
EPA Section 608 certified
- CB
Cody Brandt
Senior service technician
Fifteen years of furnaces, heat pumps and boilers. The one we send when nobody else can find the problem.
EPA Section 608 certified; NATE-certified
- LO
Luis Ortega
Lead installer
Runs our install crew. Your old system out and the new one in, level and neat, usually in one day.
EPA Section 608 certified
- AF
Aaliyah Foster
Plumber
Water heaters, drains and sewer cameras. Walks you through what the camera shows.
Ohio journeyman plumber
Licenses and certifications
- Ohio HVAC license HV.31244
- Ohio plumbing license PL.28871
- EPA Section 608 certified techs
- NATE-certified lead tech
- Bonded and insured
Work with us
We train people who like fixing things and talking to the people whose houses they fix.
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HVAC Service Technician
Diagnose and repair furnaces, heat pumps and air conditioners in homes around Zanesville. A company truck, tools and training.
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Apprentice Installer
Learn to install furnaces, air conditioners and water heaters from our crew. No experience needed.
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Part-Time Weekend Dispatcher
Answer the emergency line on Saturday afternoons and Sundays and send the nearest truck.
Questions about the company?
Call the office. Dana or Beth will call you back the same day.