Furnaces · air conditioners · heat pumps
Repair it, or replace it? We’ll tell you straight.
A new system is the biggest bill most people pay us. Here is how we decide, how we size it, and what it costs, before anyone comes to your house.
Our rule of thumb
When we say repair, and when we say replace
We would rather fix a system that has years left than sell you a new one. We would also rather tell you the truth about one that doesn’t. We’ll give you a second opinion for free on anything another company has condemned.
- Under 10 years old and the fix is under a third of a new system: repair
- 15 years or older with a second repair in two years: replace
- A cracked heat exchanger is a safety issue: replace
- An air conditioner that uses R-22 refrigerant: usually replace
How we size a new system
We measure your house instead of copying the old unit.
- 1
We walk the house
Windows, insulation, attic, basement and which rooms are never comfortable.
- 2
We run a load calculation
A Manual J on a tablet, at your table. Old units are often the wrong size.
- 3
We check the ducts
Ducts that are too small or leaky can ruin a perfect new furnace.
- 4
You get written options
Good, better and best, with prices. No pressure; sleep on it.
What a new system costs here
Typical installed ranges for houses in our area. Each includes the permit, a new thermostat, startup testing and haul-away of the old unit.
These are ranges, not quotes. Your house sets the price: its size, the ductwork, the electrical panel and how hard the old system is to get out. Estimates are free and in writing.
Prices updated October 26, 2026
Heat pump or furnace?
What we tell neighbors about heat pumps in an Ohio winter
A modern cold-climate heat pump keeps working well below freezing, and most Zanesville houses can use one. On the handful of nights each winter that drop to single digits, a gas furnace backup (dual fuel) takes over, so you’re never counting on a unit working outside its range.
We’ll tell you when a heat pump isn’t worth it, too: a well-insulated house with cheap gas often does better on a high-efficiency furnace.
- Cold-climate heat pump alone for smaller, tight houses
- Heat pump plus gas furnace for most older houses
- High-efficiency furnace when ducts or electrical limit you
Paying for it
Rebates and financing
The federal heat pump tax credit ended for equipment installed after December 31, 2025, so we don’t count on it. Your electric and gas utility and the State of Ohio run their own rebate programs, which change often. We’ll show you what’s open when we quote, and fill out the paperwork. We last checked them on October 26, 2026.
We finance through Wisetack. You see the rate and payment on the lender’s own page before you accept anything, and approval is up to the lender. We never promise it.
- Free written estimate, no obligation
- Ask for your lender’s terms in writing
- Rebate paperwork handled by us
New system questions
Should I repair or replace my furnace or air conditioner?
We look at age, how many repairs it’s needed, and what the repair costs against a new system. A rough rule: under ten years and a repair under a third of the cost of a new system, repair; fifteen years and a second repair in two years, replace. We’ll tell you honestly, and give a free second opinion on anyone else’s quote.
How much does a new furnace, AC or heat pump cost?
In our area, a gas furnace is typically $4,600 to $9,200 installed, central air $5,400 to $11,500 and a ducted heat pump $8,900 to $14,500. Those include the permit, thermostat, startup and haul-away. Ductwork, electrical work and access can raise it, and the exact price comes in a free written estimate.
How do you decide what size system I need?
We run a Manual J load calculation at your house: windows, insulation, attic, basement and air leaks. We don’t copy the old unit, which was often the wrong size. We also check your ducts, since a perfect furnace on poor ducts still performs poorly.
Will a heat pump keep my house warm in an Ohio winter?
A modern cold-climate heat pump works well below freezing. For the few nights a year that drop toward single digits, most houses here keep a gas furnace as backup (dual fuel), so you’re never relying on a unit outside its range. We’ll tell you when a heat pump isn’t worth it for your house.
Are there rebates or tax credits for a new system?
The federal heat pump tax credit ended for equipment installed after December 31, 2025. Your electric and gas utility and the State of Ohio have their own programs, which change. We check what’s open when we quote, and we fill out the paperwork. We last checked on October 26, 2026.
Do you offer financing?
Yes, through Wisetack, for new systems, water heaters and big repairs. You see the rate and payment on the lender’s own page before you accept anything, and approval is up to the lender. We don’t promise approval.
Which brands do you install and service?
We service every brand. We install the brands we trust, and we’re not tied to one maker, so we’ll recommend what fits your house and budget. We don’t claim a factory dealer status.
What does your warranty cover?
Two years of labor on new installs and 90 days on repairs, in writing. Makers cover parts, usually five to ten years, if the unit is registered. We register yours for you.
Get a free written estimate
Book a visit and pick the arrival window that works. Your comfort advisor measures, runs the numbers and leaves you the options in writing.