Heating · Cooling · Plumbing · Zanesville, OH

No heat? A person answers, day or night.

Family owned since 1991. We give you the price before we start, and most no-heat, no-cooling and no-hot-water calls get a truck the same day.

A technician in a face mask checking refrigerant pressure with gauges at an outdoor air conditioner
  • 4.9★From 412 Google reviews
  • 24/7A person answers the emergency line
  • $89Service call, applied to the repair
  • 1991Family owned in Zanesville

When you call, here’s what happens

No call center, no surprise fees.

  1. 1

    A person answers

    Priya or one of our techs picks up, takes your address and asks what the system is doing.

  2. 2

    You hear the price

    The service call is $89, or $184 after hours. You hear the total before the truck leaves.

  3. 3

    We text you who’s coming

    Your tech’s name, photo and arrival window, then another text when they’re ten minutes away.

  4. 4

    You approve the work

    We find the cause, then give you a written price. Nothing starts until you say yes.

What we do

Heating, cooling and plumbing, one number

Most homes in Muskingum County need all three sooner or later. One company, one bill, one warranty.

  • Gloved hands adjusting the pump on a boiler

    Heating and boilers

    Furnace and boiler repair and replacement, including the old radiator systems in town. No-heat calls come first.

    Heating prices
  • A technician checking the top of an outdoor air conditioner with a flashlight

    Air conditioning

    Repairs, tune-ups and new systems, sized to your house with a real load calculation, not a guess.

    Repair or replace
  • An outdoor heat pump on a gravel bed beside a white house wall

    Heat pumps and mini-splits

    Cold-climate heat pumps, alone or paired with a furnace, and ductless units for rooms with no ductwork.

    Heat pump costs
  • A tank water heater in a laundry room with exposed pipes

    Water heaters

    Tank and tankless water heaters repaired or replaced, usually the same day, with the old one hauled away.

    Water heater prices
  • A plumber’s hands tightening a brass fitting on an insulated pipe

    Drains, leaks and pipes

    Clogged drains, sewer cameras, burst pipes, toilets, faucets, sump pumps and repiping.

    Plumbing services
  • A digital thermostat mounted on a painted wall

    Thermostats and comfort

    Smart thermostats, zoning, humidifiers and air cleaners, set up so you can actually use them.

    See all services
A technician in orange coveralls sitting at the open back door of a white service van

Walt started it with one van

Two daughters, one number, 35 years

Walt Harlan opened the shop in 1991 with a used van and a pipe threader in his garage on Linden Avenue. His daughters Dana and Beth grew up riding along, and today Dana, a master plumber, and Beth, who leads our heating and cooling work, run the company.

Every call is answered by a person, and every technician is background-checked, licensed or working under a licensed lead. Walt still stops by on Fridays to check the parts shelf.

  • Written price before any work starts
  • Warranty on parts and labor, in writing
  • Floor covers and shoe covers on every visit

Recent jobs around Zanesville

A few of the furnaces, heat pumps and water heaters we’ve put in lately.

  • Leaking tank replaced by lunch

    A Saturday-morning leak, a new 50-gallon tank by noon, and the old one gone.

  • Heat pump with gas furnace backup

    A 2,000 square foot house gets a cold-climate heat pump for most of the year and keeps its gas furnace for the coldest nights.

  • A 1920s boiler kept running, and made safe

    A cast-iron boiler older than the owner, with a leak and a failing pump. Repaired in an afternoon, with advice on when to plan for a replacement.

What neighbors say

  • ★★★★★
    “Our furnace quit at 9 p.m. in the first cold snap. Priya told me the full price on the phone, Cody was here in 80 minutes, and the bill was exactly that. Replaced a part, house warm by 11.”
    Karen T.No-heat call, ZanesvilleReview on Google
  • ★★★★★
    “Three companies quoted the same size as the old units. Marcus measured the house and said a smaller furnace would do. Our bill is lower, and the house is more even than it’s ever been.”
    Dave M.New furnace and AC, New ConcordReview on Google
  • ★★★★★
    “My tank started leaking on a Saturday. They had a new one in by lunch and hauled the old one away. The price on the tablet was the price on the bill.”
    Shirley B.Water heater, DresdenReview on Google

What you can count on

  • Licensed & insured
  • EPA-certified technicians
  • Written price first
  • Background-checked techs
  • Family owned since 1991

Furnace acting up?

Call and a person picks up, any hour. Or book a visit online and pick the arrival window that suits you.

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